Programme Overview

This course enables a student to develop their communication skills. This is the best course for personality development. A diploma in Front Office plays a vital role in the hotels and hospitality management jobs. They are responsible for answering every query of a customer. Diploma in Front Office course means giving knowledge on how to deal with service delivery systems and how to treat the guests.

Students who have passed out 10+2 students (any stream) with English as the compulsory subject from a recognized board are eligible to opt for this course.

The course pays attention to diplomatic and strategic management in areas like event management, financial management, human resource management, revenue management and entrepreneurship. Some of the foremost objectives of the course are also to develop research skills, complete a 6 months Industrial Training in the industry which will assist to deepen the knowledge in the field of Hospitality Industry.

Programme Objectives

The Diploma in Front Office is a program offered by IHM Hisar that was drafted with the following objectives:

• The course is blend of theory and practical to develop a professional attitude & skills for trade in students.
• Being professional in nature the course aims to inculcate professional values & ethics with focus on hospitality/tourism management & operations.
• Various advancements in the catering technology are taught to the students as well.

Programme Outcomes

Their education will not be limited to the operations and working of the field, the candidates will have their communication, leadership and other interpersonal skills developed as well. Their determination is something that will make them thrive in their careers and contribute to the organization where they have been employed.

The learners/students shall be able to practice and exhibit the in-depth industry integrated operational knowledge, technical skills regarding front office, housekeeping, F&B service and Food production in hospitality industry.

Career Path

After completing a diploma in front office jobs, students can get engage in various kinds of jobs such as Front Office Manager, Hotel Manager, Operations Manager, Lobby Manager, Front Office Executive, and Front Office Supervisor. Students after diploma in front office courses can work in various MNCs, resorts, hotels, travel agencies, tour agencies.

• Further studies to pursue UG and PG Degrees.
• Entrepreneurship
• Restaurant Manager
• Executive Housekeeper
• Retail Manager
• Hotel Manager
• Jobs in Teaching and Education
• Accommodation Manager
• Becoming an Entrepreneur
• Front Desk Clerk

Trending companies are Fairmont Hotels & Resorts, Choice Hotels, Best Western Hotels, Hilton worldwide, MGM Resorts International, Omni Hotels & Resorts, Raffles Hotels, etc.